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Why does generation fail sometimes?

If a design fails to generate, your credits won't be used. You can try again without losing anything.

Here are a few common reasons for generation failures:

  • Temporary server overload
  • Scheduled maintenance
  • Network connectivity problems
  • Insufficient credits
  • Expired subscription
  • Account restrictions

Content-related Issues:​

  • Prohibited content in prompts
  • Extremely complex requests
  • Corrupted reference images

How to Fix It​

  • System issues: Wait and retry, check your connection, or try a different browser.
  • Account issues: Check your credits, subscription status, and payment info.
  • Content issues: Simplify prompts, avoid restricted terms, or remove images.

Still stuck?
Contact support with your prompt, error message, and any images used.